Why is My Pool Green?
Having to deal with a green pool is a common challenge that many home owners have to address at some time and is simply a part of owning pool. Knowing the reason for your pool turning green is a good first step, so your pool doesn’t turn green again immediately after treatment. Low chlorine levels are usually the reason for green pools, but there are many factors that can contribute to the cause.
Incorrect Chlorinator Set-up
For a chlorinator without sensor probes, it is necessary to adjust chlorine output and running time in order to achieve adequate chlorine levels. A chlorinator with sensor probes needs the ORP level and running time increased or decreased monthly, to have the chlorinator producing the correct amount of chlorine.
The target range for chlorine levels is 1-3 ppm, with 3 ppm being ideal.
It’s best to test the water just before sundown, because the sun’s UV rays have exhausted chlorine levels for the day and reaching 3ppm at this time is the goal.
During winter months you’ll be aiming to reduce chlorine levels and during the summer period striving to increase them.
For manually chlorinated pools, not adding enough chlorine to reach ideal chlorine levels could be the cause of your green pool.
Low Water Levels
Insufficient water levels in your pool can affect the operation of your pump.
Regularly monitor and maintain your pool’s water level so filtration and chlorination continue to function.
During summer months monitoring your pool for evaporation is requiredweekly or more frequently during hot and windy periods.
Equipment Failure or Power Outage
An issue with your chlorinator, filter pump, equipment controller or a power failure can cause your equipment to stop working.
If equipment isn’t operating, your chlorinator won’t produce chlorine, initially causing your pool to turn cloudy as algae develops. Over time, the water will become darker shades of green.
Imbalanced Chemical Levels
Some pool chemical experts believe that chlorine is the most important chemical in your pool. Others argue that it’s pH, because if pH isn’t at the correct levels, chlorine can’t do its job properly.
pH levels above 7.8 will reduce chlorine’s effectiveness, which can lead to algae growth.
Low or High Stabiliser Levels
Stabiliser (CYA) acts like sunscreen for chlorine and is needed in outdoor pools to maximise chlorine’s effectiveness.
Stabiliser not only extends the life of chlorine, but also reduces chlorine consumption.
On a hot summer day due to UV exposure, your pool could lose up to 80% of its chlorine within 2 hours.
With the right levels of stabiliser, your pool will only lose about 20% over the same time period.
Free chlorine should be 7.5% of stabiliser levels, which is why a chorine target of 3ppm equals a stabiliser level of 40ppm.
High stabiliser reduces chlorine’s effectiveness, which can also be a green pool cause.
Low or High Salt Levels
Chlorinators need a minimum amount of salt to be able to generate chlorine, but this will vary depending on the chlorinator manufacturer.
Check monthly that your salt levels are within manufacturer’s recommendations. Use an electronic salt meter for undertaking your salt tests.
High salt levels can lead to corrosion of electrodes or cell plates and could cause malfunction or failure of the chlorinator.
Pollen
Pollen can be carried into your pool by the wind or rain.
Pollen is harmless to yourself or your pool and is easily removed.
Pollen provides a food source for algae and can contribute to its growth.
Metals
Pool water with low pH coming into contact with copper pipes, heat exchangers, fittings or fixtures can result in copper leaching into the water.
Copper based algaecides or imbalanced pool water with high levels of copper can also lead to green water.
Identifying Algae & Treatment
There are three main types of algae that you may find in your pool, below are description of each to help you with identification and treatment.
Green Algae
To rid your pool of green algae you’ll need to use metal remover, phosphate remover, super-shock chlorine and copper-based algaecide.
After the first phase of the treatment, your water may appear blue, but very cloudy. The white cloudiness you see is the dead algae suspended at various levels in the water.
Depending on the severity of the green algae, your pool water could be cleared with clarifiers using your filter to assist.
Granular flock is typically only used if quick results are needed in clearing the water.
Once your pool is clear, all the dead algae will settle on the bottom of your pool and will be vacuumed to waste, so it won’t return to your pool through the filter.
Sometimes more than one treatment is required to clear your pool of green algae and draining your pool is a last resort and usually unnecessary.
Mustard (or yellow) Algae
Mustard algae is a rare form of algae and mostly usually found in warmer climates.
Mustard algae isn’t slimy like green algae and is often mistaken for sand or dirt in your pool.
It usually resides on walls and in the shady side of your pool.
Mustard algae can easily be brushed away, but will return if not treated the same as green algae. Mustard algae is stubborn and more resistant to chlorine than green algae.
Black-spot Algae
Black-spot algae (or black algae) is very dark green, appearing black when in heavy bloom and is the hardest algae to get rid of.
Black algae has to be introduced into the pool and it comes from the ocean, lakes, rivers, or any other body of water where this algae is present.
It can also be introduced into your pool through bathing suits, towels, or other equipment such as toys, etc, that were used in a body of water that contains black algae and haven’t been cleaned thoroughly.
Black algae thrive in areas of your pool that have low circulation such as steps or corners. Black-spot algae has many layers that protect it from residual chlorine.
The roots of black algae will penetrate deep into the plaster of concrete pools or the grout in tiled pools. Black-spot algae doesn’t grow in fibreglass or vinyl liner pools.
Getting rid of black algae requires the combination of specialised chemicals, algaecide, super chlorination, plus scrubbing and scrubbing walls, steps and other affected areas of your pool with a wire brush.
For a chlorinator without sensor probes, it is necessary to adjust chlorine output and running time in order to achieve adequate chlorine levels. A chlorinator with sensor probes needs the ORP level and running time increased or decreased monthly, to have the chlorinator producing the correct amount of chlorine.
The target range for chlorine levels is 1-3 ppm, with 3 ppm being ideal.
It’s best to test the water just before sundown, because the sun’s UV rays have exhausted chlorine levels for the day and reaching 3ppm at this time is the goal.
During winter months you’ll be aiming to reduce chlorine levels and during the summer period striving to increase them.
For manually chlorinated pools, not adding enough chlorine to reach ideal chlorine levels could be the cause of your green pool.
Insufficient water levels in your pool can affect the operation of your pump.
Regularly monitor and maintain your pool’s water level so filtration and chlorination continue to function.
During summer months monitoring your pool for evaporation is requiredweekly or more frequently during hot and windy periods.
An issue with your chlorinator, filter pump, equipment controller or a power failure can cause your equipment to stop working.
If equipment isn’t operating, your chlorinator won’t produce chlorine, initially causing your pool to turn cloudy as algae develops. Over time, the water will become darker shades of green.
Some pool chemical experts believe that chlorine is the most important chemical in your pool. Others argue that it’s pH, because if pH isn’t at the correct levels, chlorine can’t do its job properly.
pH levels above 7.8 will reduce chlorine’s effectiveness, which can lead to algae growth.
Stabiliser (CYA) acts like sunscreen for chlorine and is needed in outdoor pools to maximise chlorine’s effectiveness.
Stabiliser not only extends the life of chlorine, but also reduces chlorine consumption.
On a hot summer day due to UV exposure, your pool could lose up to 80% of its chlorine within 2 hours.
With the right levels of stabiliser, your pool will only lose about 20% over the same time period.
Free chlorine should be 7.5% of stabiliser levels, which is why a chorine target of 3ppm equals a stabiliser level of 40ppm.
High stabiliser reduces chlorine’s effectiveness, which can also be a green pool cause.
Chlorinators need a minimum amount of salt to be able to generate chlorine, but this will vary depending on the chlorinator manufacturer.
Check monthly that your salt levels are within manufacturer’s recommendations. Use an electronic salt meter for undertaking your salt tests.
High salt levels can lead to corrosion of electrodes or cell plates and could cause malfunction or failure of the chlorinator.
Pollen can be carried into your pool by the wind or rain.
Pollen is harmless to yourself or your pool and is easily removed.
Pollen provides a food source for algae and can contribute to its growth.
Pool water with low pH coming into contact with copper pipes, heat exchangers, fittings or fixtures can result in copper leaching into the water.
Copper based algaecides or imbalanced pool water with high levels of copper can also lead to green water.
There are three main types of algae that you may find in your pool, below are description of each to help you with identification and treatment.
To rid your pool of green algae you’ll need to use metal remover, phosphate remover, super-shock chlorine and copper-based algaecide.
After the first phase of the treatment, your water may appear blue, but very cloudy. The white cloudiness you see is the dead algae suspended at various levels in the water.
Depending on the severity of the green algae, your pool water could be cleared with clarifiers using your filter to assist.
Granular flock is typically only used if quick results are needed in clearing the water.
Once your pool is clear, all the dead algae will settle on the bottom of your pool and will be vacuumed to waste, so it won’t return to your pool through the filter.
Sometimes more than one treatment is required to clear your pool of green algae and draining your pool is a last resort and usually unnecessary.
Mustard algae is a rare form of algae and mostly usually found in warmer climates.
Mustard algae isn’t slimy like green algae and is often mistaken for sand or dirt in your pool.
It usually resides on walls and in the shady side of your pool.
Mustard algae can easily be brushed away, but will return if not treated the same as green algae. Mustard algae is stubborn and more resistant to chlorine than green algae.
Black-spot algae (or black algae) is very dark green, appearing black when in heavy bloom and is the hardest algae to get rid of.
Black algae has to be introduced into the pool and it comes from the ocean, lakes, rivers, or any other body of water where this algae is present.
It can also be introduced into your pool through bathing suits, towels, or other equipment such as toys, etc, that were used in a body of water that contains black algae and haven’t been cleaned thoroughly.
Black algae thrive in areas of your pool that have low circulation such as steps or corners. Black-spot algae has many layers that protect it from residual chlorine.
The roots of black algae will penetrate deep into the plaster of concrete pools or the grout in tiled pools. Black-spot algae doesn’t grow in fibreglass or vinyl liner pools.
Getting rid of black algae requires the combination of specialised chemicals, algaecide, super chlorination, plus scrubbing and scrubbing walls, steps and other affected areas of your pool with a wire brush.
Introducing Effective Solutions
Simplify your pool maintenance routine with POOLWATER-PRO. Our software turns test-strips into accurate digital readings, right from your phone. Get instant alerts to know if your pool is safe to swim, plus any chemicals needed.
Introducing Effective Solutions
Simplify your pool maintenance routine with POOLWATER-PRO. Our software turns test-strips into accurate digital readings, right from your phone. Get instant alerts to know if your pool is safe to swim, plus any chemicals needed.
Your Path to Clarity
Watch this quick explainer video to see the platform’s features and how it can make pool care hassle-free.
Watch this quick explainer video to see the platform’s features and how it can make pool care hassle-free.
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PW Bot: Hello! Please ask me any questions you may have regarding our software, or if there's any pool issues you need help with.
Terms of Use for PoolWater-Pro
Last updated: 20th August 2024 Please read these Terms of Use carefully before using Our Service.Interpretation and DefinitionsInterpretation The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. DefinitionsFor the purposes of these Terms of Use: Application means the software program provided by the Company downloaded by You on any electronic device, named PoolWater-Pro. Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded. Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. Account means a unique account created for You to access our Service or parts of our Service. Country refers to: Victoria, Australia Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PoolWater-Pro 5/607 St Kilda Road, Melbourne VIC 3004. Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. Free Trial refers to a limited period of time that may be free when purchasing a Subscription. Service refers to the Application or the Website or both. Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You. Terms of Use (also referred as "Terms") mean these Terms of Use that form the entire agreement between You and the Company regarding the use of the Service. Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service. Website refers to PoolWater-Pro, accessible from https://poolwater-pro.com.You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Acknowledgment These are the Terms of Use governing the use of this Service and the agreement that operates between You and the Company. These Terms of Use set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Use. These Terms of Use apply to all visitors, users and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms of Use. If You disagree with any part of these Terms of Use then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.SubscriptionsSubscription PeriodThe Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as 12, 24 or 36 months), depending on the type of Subscription plan you select when purchasing the Subscription. At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.Subscription Cancellations You may cancel Your Subscription renewal either through Your My Account settings page or by contacting the Company. One month’s notice is required for cancellation before the end of Your current Subscription term. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.BillingYou shall provide the Company with accurate and complete billing information including full name, address, state, postal / zip code, mobile number, and valid payment method information.Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.Fee Changes The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.Current Subscription fee costs are accessible at https://poolwater-pro.com and are also subject to variations in US dollar exchange rate, which are updated weekly. Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount. RefundsExcept when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company. Free TrialThe Company may, at its sole discretion, offer a Subscription with a Free Trial for a limited period of time. You may be required to enter Your billing information in order to sign up for the Free Trial.If You do enter Your billing information when signing up for a Free Trial, You will not be charged by the Company until the Free Trial has expired. On the last day of the Free Trial period, unless You cancelled Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected. At any time and without notice, the Company reserves the right to (i) modify the Terms of Use of the Free Trial offer, or (ii) cancel such Free Trial offer. User AccountsWhen You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service. You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorised use of Your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene. Links to Other WebsitesOur Service may contain links to third-party web sites or services that are not owned or controlled by the Company.The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the Terms of Use and privacy policies of any third-party web sites or services that You visit. Termination We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Use. Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply cancel Your recurring Subscription and discontinue using the Service. Limitation of Liability Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law. "AS IS" and "AS AVAILABLE" DisclaimerThe Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.Governing LawThe laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.Disputes ResolutionIf You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. For European Union (EU) UsersIf You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.United States Federal Government End Use Provisions If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101. United States Legal Compliance You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver Severability If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. WaiverExcept as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.Translation InterpretationThese Terms of Use may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.Changes to These Terms of UseWe reserve the right, at Our sole discretion, to modify or replace these Terms at any time.Current Terms of Use are accessible at https://poolwater-pro.com, which are updated from time to time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service and cancel Your recurring Subscription.Contact Us If you have any questions about these Terms of Use, You can contact us:By visiting this page on our website at https://poolwater-pro.com or https://app.poolwater-pro.com/contact.
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PW Bot: Hello! Please ask me any questions you may have regarding our software, or if there's any pool issues you need help with.
Terms of Use for PoolWater-Pro
Last updated: 20th August 2024 Please read these Terms of Use carefully before using Our Service.Interpretation and DefinitionsInterpretation The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. DefinitionsFor the purposes of these Terms of Use: Application means the software program provided by the Company downloaded by You on any electronic device, named PoolWater-Pro. Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded. Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. Account means a unique account created for You to access our Service or parts of our Service. Country refers to: Victoria, Australia Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PoolWater-Pro 5/607 St Kilda Road, Melbourne VIC 3004. Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. Free Trial refers to a limited period of time that may be free when purchasing a Subscription. Service refers to the Application or the Website or both. Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You. Terms of Use (also referred as "Terms") mean these Terms of Use that form the entire agreement between You and the Company regarding the use of the Service. Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service. Website refers to PoolWater-Pro, accessible from https://poolwater-pro.com.You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Acknowledgment These are the Terms of Use governing the use of this Service and the agreement that operates between You and the Company. These Terms of Use set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Use. These Terms of Use apply to all visitors, users and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms of Use. If You disagree with any part of these Terms of Use then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.SubscriptionsSubscription PeriodThe Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as 12, 24 or 36 months), depending on the type of Subscription plan you select when purchasing the Subscription. At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.Subscription Cancellations You may cancel Your Subscription renewal either through Your My Account settings page or by contacting the Company. One month’s notice is required for cancellation before the end of Your current Subscription term. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.BillingYou shall provide the Company with accurate and complete billing information including full name, address, state, postal / zip code, mobile number, and valid payment method information.Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.Fee Changes The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.Current Subscription fee costs are accessible at https://poolwater-pro.com and are also subject to variations in US dollar exchange rate, which are updated weekly. Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount. RefundsExcept when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company. Free TrialThe Company may, at its sole discretion, offer a Subscription with a Free Trial for a limited period of time. You may be required to enter Your billing information in order to sign up for the Free Trial.If You do enter Your billing information when signing up for a Free Trial, You will not be charged by the Company until the Free Trial has expired. On the last day of the Free Trial period, unless You cancelled Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected. At any time and without notice, the Company reserves the right to (i) modify the Terms of Use of the Free Trial offer, or (ii) cancel such Free Trial offer. User AccountsWhen You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service. You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorised use of Your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene. Links to Other WebsitesOur Service may contain links to third-party web sites or services that are not owned or controlled by the Company.The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the Terms of Use and privacy policies of any third-party web sites or services that You visit. Termination We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Use. Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply cancel Your recurring Subscription and discontinue using the Service. Limitation of Liability Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law. "AS IS" and "AS AVAILABLE" DisclaimerThe Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.Governing LawThe laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.Disputes ResolutionIf You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. For European Union (EU) UsersIf You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.United States Federal Government End Use Provisions If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101. United States Legal Compliance You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver Severability If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. WaiverExcept as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.Translation InterpretationThese Terms of Use may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.Changes to These Terms of UseWe reserve the right, at Our sole discretion, to modify or replace these Terms at any time.Current Terms of Use are accessible at https://poolwater-pro.com, which are updated from time to time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service and cancel Your recurring Subscription.Contact Us If you have any questions about these Terms of Use, You can contact us:By visiting this page on our website at https://poolwater-pro.com or https://app.poolwater-pro.com/contact.
